We are looking for a skilled and experienced Team Lead Compliance to oversee after-sales support in the Consumer Electronics industry. The ideal candidate will manage compliance within customer care operations and call centers, ensuring adherence to service level agreements (SLAs) and company standards. This role involves monitoring key performance indicators (KPIs), resolving customer concerns, and driving improvements in customer experience.
We are looking for a skilled and experienced Team Lead Compliance to oversee after-sales support in the Consumer Electronics industry. The ideal candidate will manage compliance within customer care operations and call centers, ensuring adherence to service level agreements (SLAs) and company standards. This role involves monitoring key performance indicators (KPIs), resolving customer concerns, and driving improvements in customer experience.
